HELPFUL ANSWERS · BLISSFUL HAVEN NAKURU
Your questions, answered clearly.
Find practical answers about treatments, waxing, facials, massage, prices, appointments, location and what to expect at Blissful Haven Wellness & Spa in Nakuru.
Where is Blissful Haven Wellness & Spa located in Nakuru?
Our published location is Wabcom House, 3rd Floor, Government Road, opposite IEBC Offices, Nakuru, Kenya. Use the map on our Contact page and message us if you need help finding the entrance.
How do I book an appointment?
You can call or WhatsApp +254 700 339 606. Tell us your preferred treatment, day and approximate time. Your appointment is not confirmed until our team replies and confirms availability.
Do I need to book before visiting?
We recommend contacting us first so we can confirm availability, treatment duration and current prices. Walk-in availability can change.
What treatments do you offer?
Our published menu includes massage, facials and skin treatments, body scrubs, waxing, reflexology, lash and brow services, makeup and beauty training. Availability may change; see Treatments & Prices or ask us directly.
Do you offer waxing in Nakuru?
Our published menu includes several waxing options. Contact us to confirm the area you want treated, current pricing, appointment time and any preparation guidance.
Do you offer HydraFacial?
Please contact us to confirm the exact facial services and equipment currently available. The terms “HydraFacial”, “hydra facial” and “hydradermabrasion” are not always interchangeable, so we will clarify the specific service before you book.
Do you use organic products?
We use organic and nature-inspired products in selected services. Product ingredients vary by treatment, so please tell us about allergies or sensitivities and ask our team for the specific product details before your session.
How much do treatments cost?
Published prices appear on our Treatments & Prices page. Prices, durations and availability may change, so confirm the current price when making your enquiry. Packages may have separate terms.
Can I request a male or female therapist?
You may tell us any comfort or privacy preferences when enquiring. We will let you know what can be accommodated for your requested time.
What if I have sensitive skin or a medical condition?
Tell us before the appointment about skin sensitivity, allergies, medicines, pregnancy, recent procedures, injuries or relevant health conditions. We may recommend postponing a service or asking a qualified healthcare professional for advice. Our treatments do not replace medical care.
What should I do before a massage or facial?
Arrive on time and share your goals and relevant sensitivities or health information. For waxing, mention skin treatments and medicines that may affect skin fragility. If unsure, contact us before the appointment.
What is your cancellation or late-arrival policy?
Please give as much notice as possible if you need to change or cancel. We will explain any applicable deposit or late-arrival terms when you book. See our Booking Policy for the current general approach.
What are your opening hours?
Opening hours published on our online pages have differed. Please WhatsApp or call us to confirm today’s opening hours before travelling.
How do I contact the spa?
Call or WhatsApp +254 700 339 606. You can also use the contact form on our Contact page; the current starter website opens a pre-filled WhatsApp message rather than storing a form submission on a server.
How is my personal information used?
Information you choose to share is used to respond to enquiries and manage appointment requests. Read our Privacy Policy for the intended handling of personal information and contact us with a privacy request.