Your information deserves care, too.

Last updated: 19 October 2026

1. Who we are

Blissful Haven Wellness & Spa (“Blissful Haven”, “we”, “us”) is a beauty and wellness business based in Nakuru, Kenya. For privacy enquiries, contact us by phone or WhatsApp on +254 700 339 606 or email info@blissfulhaven.com. Confirm the email address before publication.

2. Information you may provide

When you contact us, you may choose to share your name, phone number, requested treatment, preferred appointment date or time, and the content of your enquiry. Please do not send unnecessary sensitive information through a general website form or messaging service.

3. How information is used

We use enquiry details to respond to questions, discuss treatment suitability at a general level, coordinate appointment requests, communicate changes and maintain reasonable business records. We should only use information for purposes that are lawful, fair and explained to you.

4. Website forms and WhatsApp

The current starter website does not save form submissions to a website database. When you submit the enquiry form, it opens WhatsApp with a pre-filled message; you must choose to send it. WhatsApp and your device or network providers operate under their own terms and privacy practices. Avoid including private medical details in the initial message.

5. Sharing and service providers

We do not intend to sell personal information. Information may be handled by communication, hosting, booking or other service providers when necessary to respond to you or operate the business. Before launch, Blissful Haven should document the providers actually used, review their safeguards and ensure any cross-border processing is handled in line with applicable Kenyan data-protection requirements.

6. Retention and security

We aim to keep personal information only as long as reasonably needed for the purpose collected, legal obligations and legitimate business records. Access should be restricted to people who need it, and appropriate safeguards should be used. This notice does not claim that any particular technical security system is already in place.

7. Your rights

Subject to applicable law, you may have rights to be informed about processing, access your information, object to certain processing, request correction, and request deletion where appropriate. To make a request, contact us using the details above. We may need to verify your identity and may have to retain some records where lawfully required.

8. Cookies, analytics and advertising

The current static starter pages do not intentionally include analytics or advertising tags. If these are added later, this notice and any required consent or preference controls must be updated to accurately describe the technologies and choices available.

9. Children

This website is intended for general spa and beauty enquiries. A parent or guardian should make enquiries for minors and confirm any age-related requirements for a particular treatment.

10. Changes and contact

We may update this notice when our services or data practices change. The latest version should be published on this page with its updated date. This is a practical draft, not a legal opinion; have it reviewed for your actual operations and applicable law before relying on it.

For more information on data-subject rights in Kenya, see the Office of the Data Protection Commissioner.